**Taken directly from Tupperware Brands Product Guide, page 74
For over 50 years, Tupperware Brands has proudly backed our products with a Lifetime Guarantee so you can buy with confidence. All Tupperware products carried under the Tupperware Trademarks are guaranteed by Tupperware Brands to perform under normal domestic use for the lifetime of the product. We eill replace, free of charge, any Tupperware product, or any part that, under domestic use, shows a manufacturing defect.
For over 50 years, Tupperware Brands has proudly backed our products with a Lifetime Guarantee so you can buy with confidence. All Tupperware products carried under the Tupperware Trademarks are guaranteed by Tupperware Brands to perform under normal domestic use for the lifetime of the product. We eill replace, free of charge, any Tupperware product, or any part that, under domestic use, shows a manufacturing defect.
There maybe instances where the Company no longer carries parts or products that are brought in for replacement. Under such circumstances the Company wii provide alternative parts or products in the current available color, that offer similar functionalities and of similar value to the parts or product brought in. The Company reserves the right to accept and/or reject alternative product choices proposed by the Consultant and/or customers for a product replacement.
Conditions For Altrenative Product Warranty Replacement
- Where the part is no longer available, all other components or parts that make the product complete must be brought in for replacement, even thiugh these parts are in good condition (seals, base, handle, spout, etc)
- The alternative product chosen for warranty replacement should be an item from our regular catalogue at the stated price.
- The part replaced or alternative product used for warranty replacement may not be in the original color. Color selection is not allowed.
- If the alternative product used for warranty replacement is lesser in value, there will be no refund.
- If the alternative product used for warranty replacement is higher in value, the Consultant or customer will be required to pay for the difference in value. This is called top-up value.
- The top-up value for the replaced product will not be included for commissions and bonuses under the Tupperware Business plan or any other awards.
Consultant can bring their TupperwareProducts to any authorised Business Centre for warranty replacements.
COVERED BY THE TUPPERWARE LIFETIME GUARANTEE
Tupperware products are guaranteed by the Company against cracking, warping, peeling and chipping under normal domestic use.
Cracking |
Warping |
Peeling |
Chipping |
NOT COVERED BY THE TUPPERWARE LIFETIME GUARANTEE
Stains
Impact Damage
**If a product is knocked against or hit by a hard object or drops and breaks as a result, it is not replaceable under the guarantee
Insect & Pest Bites
Discoloration
Melting
*(If product touch the dishwasher element, stove-top burner or even hot metal objects, the heat can melt the product at the point of contact)
Scratches
Cuts
Taps
Prints
Straps
Pouches
THE Q GUARANTEE
Certain products in our catalogue are marked with the "Q" symbol. These are not covered by the Lifetime Guarantee but are still guaranteed by the Tupperware Brands to be free from manufacturing defects. They will be replaced, if defective, provided they are returned in accordance with Product Return & Replacement policies and procedures.
TupperChef Stainless Steel Cookware is marked with the "Q" symbol.
TIPS FOR USE & CARE OF TUPPERWARE PRODUCTS
Storage Dry with a soft cloth before putting containers away in cabinets or shelves. To keep containers aor-fresh, store them without seals.
Hot Beverages / Liquids / Food Allow beverage in container to cool before handling or applying the seal. Hot liquid such as oil, cooking grease or hot foods containing fat (e.g. soup or sauces) should be cooled before placing them in the container.
Removing Stains Baking soda paste is ideal for stain removal or getting rid of any stickiness.
Cuts & Scratches Avoid using sharp utensils, abrasive cleaners or strong undiluted detergents. Use only mild detergents and a soft sponge. To remove oily substances, wash with warm water.
Microwave Tupperware products are not designed for cooking and therefore are not recommended for use in a microwave oven except for TupperWave Stack Cooker, Rock'N Serve and CrystalWave reheatable products.
Remember, avoid reheating certain foods, especially those with high fat or sugar content, as these foods can become very hot and cause damage to your containers.
Reheating tomata or chili-based sauces and foods may cause staining as a result of natural foods colourants found in many vegetables.
Do not use reheatable products: | In the conventional oven | On the stove | Under a grill | In convention microwave ovens with conventional settings.
Unpleasant Odours | Seal either a piece of charcoal or stuff newspaper in the container | Clean selas and containers with baking soda paste | Coat inside surface with lemon juice and water then rinse | Clean with mixture of vinegar and water | Open container when not in use.
TupperChef Stainless Steel Cookware is marked with the "Q" symbol.
TIPS FOR USE & CARE OF TUPPERWARE PRODUCTS
Storage Dry with a soft cloth before putting containers away in cabinets or shelves. To keep containers aor-fresh, store them without seals.
Hot Beverages / Liquids / Food Allow beverage in container to cool before handling or applying the seal. Hot liquid such as oil, cooking grease or hot foods containing fat (e.g. soup or sauces) should be cooled before placing them in the container.
Removing Stains Baking soda paste is ideal for stain removal or getting rid of any stickiness.
Cuts & Scratches Avoid using sharp utensils, abrasive cleaners or strong undiluted detergents. Use only mild detergents and a soft sponge. To remove oily substances, wash with warm water.
Microwave Tupperware products are not designed for cooking and therefore are not recommended for use in a microwave oven except for TupperWave Stack Cooker, Rock'N Serve and CrystalWave reheatable products.
Remember, avoid reheating certain foods, especially those with high fat or sugar content, as these foods can become very hot and cause damage to your containers.
Reheating tomata or chili-based sauces and foods may cause staining as a result of natural foods colourants found in many vegetables.
Do not use reheatable products: | In the conventional oven | On the stove | Under a grill | In convention microwave ovens with conventional settings.
Unpleasant Odours | Seal either a piece of charcoal or stuff newspaper in the container | Clean selas and containers with baking soda paste | Coat inside surface with lemon juice and water then rinse | Clean with mixture of vinegar and water | Open container when not in use.